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Important:
Further items will "NOT" be issued while there are overdue of toys and /or fees/fines are outstanding.Fines will be reasonable and would take into account the age of the item, the popularity of the item and if the missing piece can be replaced or if the entire item requires replacement.If for any reason the member is unable to return the borrowed item to the library on or before the due date they can contact librarian by telephone to arrange the return of the items. If not - the member needs to pay the subscription for the month/s for which the items are held.If the item is retained for a week or more by a Member (after borrowing for the maximum 4 weeks), during the subscription period, a fine of Rs.50 per week for each item should be paid by the member.
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| MEMBERSHIP |
- Users of the TOY'Z DAY OUT (TDO) must have or care for or be involved in any business that care for children's under the age of 8 years.
- Members must register with TDO by completing a membership form and pay the appropriate registration and membership fee.
- Member should pay a refundable security deposit depending on the type of membership plan they opt for. This security deposited will be refunded when the members resign, after deduction of dues (if any) to TDO.
- Membership Fees must be paid on or before the 5th of every month.
- Membership renewals are to be paid within 10 days of the membership due date. Otherwise, hiring by the member from the library may be suspended until the renewal fee is paid.
- Further items will "NOT" be issued while there are overdue of toys and /or fees/fines are outstanding.
- Change in membership type (moving to a different plan) for members is possible only during the membership renewals.
- Users are not allowed to exchange toys with friends even if they are TDO. All toys must remain within the borrower's home.
- Any changes in address need to be communicated to TDO.
- Members are required to resign in writing.
- If the membership remains unpaid for a period of 12 months after the renewal is due, the TDO committee will deem the member as 'resigned' from the TDO.
- Members are issued with a membership card, which they are required to have with them to borrow toys. Members may return toys without their membership card. If any membership card is lost, a replacement card will be issued by the library for an additional cost of Rs.50.
- The membership may be cancelled by us at any time, under the occurrence of any of the following circumstances, or if we consider (in our discretion) that such circumstances may occur:
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- The item is not being properly used, or
- The item has been abused, or
- The item is not being kept properly secure, or
- The item may be lost, or
- The membership fee Charges or any money due to us are not paid on their due date, or
- Members have committed any breach of this agreement
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| BORROWING PERIOD AND LIMITS |
- The item and the number of the items borrowed at a time by a Member will vary according to different plan types. Members may borrow toys, books and CD/DVD (here after referred as items) based on the membership plan chosen.
- The minimum period for which an item can be borrowed is 5 days
- The maximum period for which an item can be borrowed is 4 weeks but Members are encouraged to change the item once every week.
- If the item is retained for a week or more by a Member (after borrowing for the maximum 4 weeks), during the subscription period, a fine of Rs.50 per week for each item should be paid by the member.
- Item cannot be immediately re-borrowed for another 4 week period.
- Member is not allowed to make copy of any of the item borrowed from TDO
- Special or Extra Large Item and party packs are not included within the membership plan and are to be borrowed separately.
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| LOST, MISSING and BROKEN ITEMS |
- Item must be returned clean, undamaged and complete. Care must be taken to ensure all pieces of the item are accounted for. Please ensure water toys are dry.
- If a piece of toy is damaged and /or broken or missing, a fine is payable by the concerned Member as assessed by the TDO committee.
- If an item is missing, the item will be held by the library and remain on the Member's card for an agreed period of the time or until the piece is found. If the piece is not found within the agreed period of time then, fine would be levied on the member for the missing pieces. If the missing piece is returned before TDO has purchased a replacement piece the member will be reimbursed the fined amount.
- If a item is broken whilst on load the item will be removed from borrowing for maintenance. If the item is repairable, it will be repaired and returned for borrowing. The member is entitled to pay the repair cost.
- If a item is totally lost, irreparably damaged, or rendered useless then the member will be charged a reasonable replacement cost as assessed by the TDO committee.
- The Member must count the pieces of the item prior to borrowing. If the item is incomplete, the member must ensure details of the missing pieces or pieces are recorded by the librarian prior to leaving TDO store. Otherwise it will be assumed that the member has lost the piece or pieces of the item.
- If for any reason the member is unable to return the borrowed item to the library on or before the due date they can contact librarian by telephone to arrange the return of the items. If not - the member needs to pay the subscription for the month/s for which the items are held.
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| TOY SAFETY AND HYGIENE STANDARDS : |
- TDO has carefully chosen branded toys that are safe for children.
- All toys are cleaned, sanitized and packed before the toy is circulated to the next child.
- It is the responsibility of the member to ensure appropriate toys are chosen for the children based on the age and their own child's ability to use.
- TDO is not responsible for any accidents caused during the usage of the toy.
- You agree that we accept no fault whatsoever for any accident that occurs on, around or in any item and is not liable for any loss or damage suffered by you or any liability incurred by you as a result of the use of the item or the breakdown of the item, however caused. If any liability does attach to us under this agreement or in any other way, our liability shall be limited to the refund of the Hire charges.
- You acknowledge that we are not liable for any loss or damage whether direct or indirect, which occurs as a result of your use of the item and you will indemnify us against any claim by a third party in respect of any loss, damages, injury or liability arising out of this hiring or from the use of the item by, or on behalf of you.
- Members are requested to provide in writing any complaints related to the hygiene or safety of the toys to enable TDO to take necessary actions.
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OPENING HOURS
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| The TDO will be open during : |
- Wednesday, Thursday, Friday : 12:00 pm to 8.00 pm
- Saturday, Sunday : 10:00 am to 8.00 pm
- Tuesday holiday
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| To enable prompt pack-up, borrowing should conclude 15 minutes prior to the closing time |
| Key festive holidays in the current year will be communicated to the Members well in advance |
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